Refund and Returns Policy

If we’ve made a mistake with your order, please contact info@golddustcoffee.co.ke with your order number and a description of the issue so our team can make it right. Please allow up to one business day for a response.

All sales of coffee and other food products are final and cannot be returned or exchanged due to food safety considerations.

For returns or exchanges of non-food items (such as mugs, apparel, or brewing accessories), please email info@golddustcoffee.co.ke to request a return label.

• For exchanges, we’ll send a replacement once our team confirms the return is in transit.
• For returns, we’ll issue a refund (minus original shipping costs) once the returned package has been received.